As a Public Relations professional, you are responsible for crafting a message and getting it out to the world, whether it's to promote a new product or service, respond to a crisis, or raise awareness of an important issue. And while you may be a great communicator, the success of your PR campaigns can often hinge on your ability to speak the language of your industry.
Industry jargon can be overwhelming, especially if you are new to the field. But mastering it is crucial if you want to be taken seriously and have your campaigns resonate with your target audience. Here are some key terms and phrases to add to your vocabulary:
Earned media is publicity that is gained through methods other than advertising, such as through word-of-mouth, social media, or news coverage. This type of publicity is considered more trustworthy and credible than paid media, since it is generated by external sources rather than the company itself. As a PR professional, earned media should be your bread and butter. It's your job to create strategies that will generate buzz and get people talking about your company or cause.
Crisis communication refers to the process of managing and responding to a crisis, whether it's a natural disaster, product recall, or negative news story. As a PR professional, you must be prepared to address the situation quickly and effectively, with a message that is consistent and reassuring. This often involves working closely with other departments within the company, such as legal or HR, to ensure that everyone is on the same page.
KPIs are metrics that are used to track the success of a PR campaign. They can include things like website traffic, social media engagement, and media mentions. By setting KPIs at the outset of a campaign, you can better measure its effectiveness and adjust your strategy as needed.
Thought leadership is a strategy used to position individuals or companies as industry experts and innovators. This involves creating content that showcases your expertise, such as blog posts, white papers, or speaking engagements. By positioning yourself as a thought leader, you can establish credibility and promote yourself and your company as a go-to resource in your field.
Influencer marketing refers to the practice of partnering with individuals who have a large following on social media to promote your brand or product. This can be a powerful way to reach a new audience and generate buzz around your campaign.
Brand journalism is a type of content marketing that involves creating journalistic-style content that promotes a brand or product. It's a way to tell a story about your brand that is engaging and informative, rather than simply promotional.
Media monitoring involves tracking news coverage, social media mentions, and other online content related to your brand or campaign. This allows you to stay on top of what is being said about you and respond quickly to any negative feedback or misinformation.
A press kit is a set of materials that you provide to members of the media to help them with their coverage of your brand or product. This can include things like a company overview, biographies of key executives, product images, and sample interview questions. A well-crafted press kit can help you stand out from the competition and get media coverage that can elevate your brand.
A crisis plan is a comprehensive strategy that outlines how your company will respond to a crisis. It should include detailed procedures and contact information for key stakeholders, as well as pre-written statements and messaging that can be quickly deployed as needed. A crisis plan can help you respond quickly and effectively to any unexpected situations that may arise.
A call to action is a statement that encourages your audience to take a specific action, such as visiting your website, signing up for a newsletter, or purchasing a product. It's a powerful tool for driving engagement and conversions, and should be used strategically throughout your PR campaigns.
By mastering these industry jargon terms, you'll be better equipped to craft effective PR campaigns, build relationships with journalists, and position yourself and your brand as industry leaders. Remember, it's not just about talking the talk - it's about understanding the language of your industry and using it to achieve your goals.